There should be a brief description of what warranties generally entail.
Warranty Support for Spartan Machinery Products
Frequently Asked Questions
A heavy machinery warranty in Australia typically covers defects in materials or workmanship for the machine or major components. Depending on the manufacturer or dealer, it may include parts and labour for a set period, with exclusions for wear-and-tear items such as filters, belts, hoses, and consumables. Coverage can vary between brands, so it is always worth checking the specific warranty terms before purchase.
Warranty periods for new excavators commonly range from 12 months to longer terms, depending on the manufacturer and model. Some brands offer 12 months parts and labour, while others provide extended coverage for certain machine types or components. In Australia, some manufacturers also offer optional extended protection plans for added peace of mind.
In many cases, yes, but only for the initial warranty period. For example, some warranties cover both parts and labour for the first 12 months, then switch to parts-only coverage after that. The exact structure depends on the dealer or manufacturer, so it is important to confirm whether labour, call-out costs, and transport to an authorised repairer are included.
Usually, no. Items such as filters, oils, lubricants, belts, hoses, glass, bulbs, and other routine maintenance parts are often excluded from warranty coverage. Some component-specific items like rubber tracks or batteries may also fall under separate manufacturer terms rather than the main machine warranty. Always review the exclusions so you know what is and is not covered.
Yes, it does. Warranty benefits are in addition to your rights under Australian Consumer Law, which means buyers may still have protections even after the written warranty ends. This is an important point for heavy equipment buyers because it provides another layer of consumer protection against faulty goods.
